Return & Refund Policy

Refund Policy

At Bonlix, we are dedicated to providing products that enhance your child’s growth and development. We recommend using our products for at least 14 days to see their full benefits. If you are not satisfied within 60 days of your purchase, contact us at support@bonlix.com.

Cancellation Policy

You may cancel or change your order within 24 hours of placing it. After that, the order will be processed, and cancellations may not be possible. Refunds for cancellations will be processed within 7 business days.

60-Day Money Back Guarantee

Try our products for 14 days, and if you’re not satisfied, you can return them within 60 days under our money-back guarantee. Shipping fees are non-refundable.

To initiate a return, contact support@bonlix.com with your order number or the name and email used for the purchase.

Damaged Items

We take care to prevent damage during shipping. Items are considered damaged if they arrive defective or broken. Damaged packaging is not considered an issue if the product inside is in good condition. If your item is damaged, email us within 72 hours of delivery with a photo, and we will determine if you’re eligible for a replacement.

Shipping and Delivery

We strive to deliver orders on time, but delays caused by the courier or customs are beyond our control. We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

Please ensure the correct shipping address is entered at checkout. If an error is not reported within 24 hours, you may not be eligible for a refund or resend.

We reserve the right to modify this policy at any time, and by purchasing our products, you accept these terms.