Shipping Information

Shipping Information

At Bonlix, we proudly offer FREE shipping on all orders!

Order Processing Times:
Please allow 1-3 business days for processing before your order is dispatched. During peak times and holidays, processing may take up to 7 business days. Dispatch occurs when your order is handed to the shipping carrier.

Estimated Shipping Times:
Shipping times vary depending on your location:

🇺🇸 USA: 6-11 business days
🌍 International: 10-15 business days

Delays may occur during peak seasons or due to customs processing.

Order Changes & Accurate Shipping Details:
It’s the customer’s responsibility to provide accurate shipping details at checkout. If you notice an error, please contact us at support@bonlix.com within 24 hours. We’ll do our best to make changes, but after 24 hours, we cannot guarantee modifications.

Delayed Delivery:
While we strive to deliver on time, some delays caused by courier issues, weather, or customs may occur. We’ll keep you updated and work with the carrier to ensure timely delivery.

Lost or Stolen Packages:
Once a package is handed to the courier, Bonlix is not responsible for lost or stolen items. Please contact us at support@bonlix.com, and we’ll assist you in filing a claim with the carrier. We’ll do our best to help resolve the issue and may offer a replacement depending on the circumstances.

Shipping Policy Changes:
Bonlix reserves the right to modify this policy at any time. By purchasing from us, you agree to the terms outlined in the current policy.

For any questions or concerns, please contact us at support@bonlix.com.